Return & Refund Policy is designed to help you understand how returns, refunds, exchanges, and cancellations are handled when shopping with Wise Lifestyle. Please read this Return & Refund Policy carefully before placing an order. By purchasing from our store, you agree to the terms outlined in this Return & Refund Policy.

At Wise Lifestyle, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process to make your shopping experience as smooth as possible.

Refund Policy

Refunds & Returns

At Glamor Trends, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help. Please review our refund and return policy below.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

• Be unused, unworn, and in its original condition.

• Include all original tags, packaging, and accessories.

• Be accompanied by proof of purchase or your order confirmation.

Items returned without prior approval may not be accepted.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Opened or used skincare products.

• Opened perfumes or fragrances.

• Personal care or beauty products that have been used.

• Gift cards.

• Clearance or final sale items.

• Customized or personalized products.

If you have any concerns about your purchase, please contact us before initiating a return.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or you receive the wrong product, contact us within 48 hours of delivery with:

• Your order number.

• A description of the issue.

• Clear photos showing the product and packaging.

Our team will review your request and arrange a replacement or refund where appropriate.

Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

We currently offer exchanges only for damaged or defective products.

If you wish to exchange an item for a different size, color, or style, we recommend returning the original item (if eligible) and placing a new order.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was received.

• The item arrived damaged or defective.

• The return is the result of an error on our part.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Order Cancellations

Orders may be cancelled or modified only before they have been processed for shipment.

If you need to cancel your order, please contact us immediately. Once an order has been dispatched, it can no longer be cancelled.

Contact Us

If you have any questions regarding our Refund Policy or need assistance with a return, please contact our Customer Support team.

Email:support@glamortrends.com

We aim to respond to all inquiries within 24 business hours and are committed to resolving any concerns as quickly as possible.

Thank you for shopping with Glamor Trends. We appreciate your trust and are committed to providing you with high-quality products and exceptional customer service.